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FAQ

Is your site a legitimate supplier? Can you provide references?

Our site is one of the top Canadian domestic sources for steroids rated by Eroids. With a winning approval from the steroid source review board our customers also stand behind us.
Please take the time to vote for us on the website Musclegurus if you get a chance.

What currency do you use on the website to list your prices?
All prices are listed in Canadian currency

Do you complete price matching?
If you find an identical product from another Canadian website we will match the price and give you a 5% discount. Link us the price on the official website and we can offer you the discount. This does not work for e-mail offers.

How come I haven’t received your e-mails or payment instructions?
Sometimes e-mails will go to your junk or spam folder make sure to put us on your safe list and if you don’t receive any notifications from us contact us at our official sales e-mail here.

Were you ship?
Currently our company only ships within Canada without any exceptions.

What types of payment do you accept?
Interac And Bitcoin

How much do you charge for shipping and what type of mail do you use?
$25 flat rate xpress (1-3 business days)

Can you ship to a PO box?
Absolutely

Is there a tracking number on your package?

We provide tracking numbers which appear 3 to 5 hours after the package is dropped off.

What happens if the delivery provider loses my package?
If Canada Post loses your package most of the time the cost falls on you in some cases however we can provide you with a 50% discount. Most chances of this are extremely rare maybe one or two packages of 1000 shipments get lost.

Is there any risk of seizure from the authorities?
All mail that is shipped within Canada does not go through any type of customs or search. This means that your package cannot be seized. There is also a federal law stating that any domestic mail can only be opened by the receiver which protects your privacy.

I gave you the wrong mailing address by mistake, what is the procedure?
If you provided us with the wrong mailing address or your mailing address is incomplete and we ship your package we might not be able to retrieve your package. Please be sure that you are extremely careful when providing your mailing address we are not responsible for any mistakes. In some cases the package will get sent back to us as a sender but this still won’t allow us to retrieve the package as our mailing return address is listed as fake.

Does the package require a signature on delivery?
Most of our providers require a signature on delivery but you can request to avoid the signature if necessary.

Is it possible to pickup the order from the warehouse?
100% no. Our business is run entirely online and we do not have just one physical warehouse location. Although you may feel as though you are conveniently located to our offices we need to ship every package.

What is the turnaround time on most orders?
Usually our orders ship out between one and two business days after payment has cleared. we do not ship on weekends however.

Is there a minimum order for each sale?
No Small Orders Are Welcome

Can you provided discount when buying in bulk?
We can provide the best deal possible for you as well as provide you with bulk discounts for purchasing many products it wants.

Is it possible to expand your inventory and get suggested products?
If you don’t find a product in our inventory we simply don’t carry it. We are constantly looking for the best products available in the industry but we only list what we can sell.

I have more questions!
If you would like to get into contact with one of our customer service representatives please use the contact us page to receive more information.

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